Collection of InformationIn order to use the SVCLookup website, we collect information from you when you land on our website, register an account, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our website.
Some of the information we collect and store will include your personal information. That may include your name and personally identifiable information such as date of birth, gender and driver license details, contact information such as email address and phone numbers, demographic information such as postcode, preferences and interests. We also collect traffic logs from your web browser via third-party analytical tools such as Google Analytics. We may collect general information about your computer, including your IP address, operating system, browser type and version.
Any information collected by SVCLookup is collected directly from you or your company. This is mainly through our website but also not limited to other channels like the telephone, email, mail and fax.
Use of Collected InformationCollected information from the SVCLookup users is required in order to provide you with a better service, and in particular for the following reasons:
- Internal record keeping, so we can quickly fetch your profile to understand your enquiries accordingly
- For order and billing purposes
- Some of our services require us to identify you first, in order to prevent potential fraud
- Improveing our website to better serve you, for instance inviting you to join an online survey
- Send promotional emails about new website features, special offers or other information which we think you may find interesting, using the email address which you have provided
Storage of Collected InformationThe security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on to our payment gateway partner to be processed as required. We never permanently store your credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about your security on our website, you can email us at firstname.lastname@example.org.
Change or Disposal of Collected InformationIf your personally identifiable information changes, you can easily update them on our website through your account settings. If you no longer desire our service, you may delete or deactivate it by emailing us at email@example.com.
CommunicationsSVCLookup uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from our mailing lists by emailing us at firstname.lastname@example.org. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third-Party DisclosureThird parties include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. SVCLookup may at its discretion use third-party services to provide essential services on our site, or for our business processes. We may share your details as necessary for the third party to provide that service. SVCLookup does not sell, trade or share your personally identifiable information with third parties for marketing, advertising, or other unrelated purposes.
LegalWe reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
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