Living in this Internet age, it is essential to build an online presence for your business if you haven't. As Australia's new-star online business search and compare engine, SVCLookup is committed to helping everyday business owners get noticed and succeed within today's competitive market.

SVCLookup is proud to offer an unbeatable combination of state-of-the-art business directory features and fun discount voucher sharing capabilities. Alongside some other essential business tools, our affordable listing solutions are designed to give your business maximum exposure 24/7, all year round.

Why would you pay hundreds to thousands of dollars per year for premium listing when SVCLookup only charges $324 at most? Our three cost-effective business promotion packages are designed to help small to medium business owners get noticed. We're here to help you.

If you've got any questions or would like to share some feedback, please don't hesitate to contact us.

When you create a new or renew an existing paid listing (premium or platinum package), you will need to prepay a year's subscription. One year is our minimum subscription period.

SVCLookup offers a voucher construction tool to business listings at any package level. To access the discount voucher section, please make sure you are logged in and navigate to the icon at the top right hand corner of the SVCLookup page. In the dropdown menu, simply click on "Design a voucher" to get started. We've made sure to keep the page as user-friendly as possible, so you can easily design and create a voucher just by following the page instructions.

No. All CC payments on the SVCLookup site will be processed through highly reputable third-party payment gateways, who are dedicated to processing secure credit card payments for merchants. SVCLookup will NOT store any your credit card details on our database.

Remember SVCLookup's slogan - "quality business search and compare"? We value the quality of each single listing published in SVCLookup's online community, from basic free listings to paid platinum listings. Your contribution to high quality information will help our platform become more valuable and useful to our members, and as such, you can enjoy rewards for your efforts in return.

A high-quality listing is defined based on, but not limited to, the following factors
1) How members rate and interact with your business - positive business reviews, or saved as a favourite business by many members
2) How well the business profile is filled out - e.g. have you included your business ABN number and operating hours?
3) How many members like and download your discount vouchers
4) Is your business prized by SVCLookup award badges?
5) Read "How to boost search rank" for more details on improving your search ranking.

Like many other businesses, sometimes it's just impossible to keep all reviews positive. Positive? Take it as a pat on the back and keep doing what you're doing! Negative? Don't worry, take it as constructive criticism and learn from it - it's a win-win situation.

The best way to handle a negative review is to improve your business services in order for positive reviews to dominate. In doing so, your average review ranking will increase overtime.

For platinum package listings, you can selectively show off your positive review - the one that best represents your business in a positive light.

Alternatively, you always can report an inappropriate review to us if you believe it doesn't comply with SVCLookup's business review policy. Simply click the "report" link near the review and we will take care of the rest.

Yes. We will send a notification email to you as soon as our moderator approves the new review.

When you close down your business or the ownership changes, be sure to contact us so we can help to update your listing status. Proof documents may be required at SVCLookup's own discretion. Please understand that SVCLookup will not remove listings for unacceptable reasons, like negative reviews. You can find out more details in our business listing policy.

In most circumstances, no refund will be paid if the status of your business is changed.

Yes, absolutely! You're free to modify your business listing anytime you want. We encourage our business owners to keep their listing updated and fresh, such as a change in business operating hours.

To update your existing listing, simply log in and click on the icon at the top right hand corner of the browser. This will reveal a dropdown menu with the "Manage business" link, click on it and there you have it.

A business listing can be unmanaged, meaning it isn't linked to a registered SVCLookup account. It's not uncommon to see the basic information of your business already listed, as it is usually publicly shared or has been added by one of our members as a missing business.

If you're the owner of an unmanaged listing, please claim it and start enjoying in the benefits of being a managed business. Simply click the "Claim as my business" link and follow the instructions to take the ownership. Proof documents may be required at SVCLookup's discretion.

If you're the owner but the listing is already occupied by someone else, please contact us we will investigate the issue on your behalf.